Hi Kevin, Janice,

As our recent AGM has concluded about a week ago, on behalf of ALU Group Chairman, Board of Directors, Members/Delegates extend our sincere thanks for the support and services provided by NOVOTEL service staffs during our events held at Cinnamon Room.

With some exception of the closing of the swimming pool for renovation and the alternative arrangements offered to swim elsewhere may have caused some unhappiness for some our members/delegates.

Most feedback are generally positive. Please extend my thanks to the duty staff/s at the meeting room who were most helpful during times of need.

Not forgetting to thank the front desk service staffs who may have took the brunt from some of our more demanding members/delegates.

Like to make special mention you; Kevin, Janice coordinating together with James and Yeeda, for your patience and understanding in handling some of our last minute room issues.

Wishing you all every success and till the opportunity to meet again.

On behalf of LVP and our team, it is with great pleasure that we write this commendation of your hotel and its services.

Working with Jameson was a great experience and we couldn’t ask for better provision of service from a rep of a hospitality sector. Not only was his response quick but he did it with such enthusiasm and professionalism. His exemplary performance outshone any other hiccups we occurred throughout the stay (not that there were many). Novotel has got themselves a gem.

We would like to take this opportunity to thank Novotel for their quality service and definitely look forward to working together with you and your organisation in the near future.

We really appreciate working with you and your team!

Then event was a success and the guests were really happy about it, thanks to your assistance !

I am very impressed with the service and the staff are extremely friendly and always attentive to our needs.

I also would like to say thank you for your support and they are definitely coming back again for the next training in Singapore

On behalf of Laguna National, I would like to thank you and your Team for the wonderful event yesterday.

You have been very fast in your response and follow-up on most of the enquiries and request. It was great to see you physically involved on the day to ensure smooth execution.

Eugene, your Banquet Captain, though was a little serious looking, but has been very prompt in updating me of the situation happening in terms of the event timing, food and beverages

My thanks again to you and all at the hotel who helped make this event a great success

The seminar went well thanks to the support of your staff at Novotel.I am appreciative that the room was hand over to us in good times and the room set up and provision of what we need are all ready for our usage.

My company will be glad to continue using Novotel as a venue for our seminar when required.

Thanks for the coordination. Cheers.

The seminar went well thanks to the support of your staff at Novotel.I am appreciative that the room was hand over to us in good times and the room set up and provision of what we need are all ready for our usage.

My company will be glad to continue using Novotel as a venue for our seminar when required.

Thanks for the coordination. Cheers.

We would like to convey our sincere and heartfelt THANK YOU to you and your team, particularly Sharan for a job well done during our GOAL Training held at your hotel from 23^rd to 25^thMarch. ALL of the participants including the trainer’s feedback were superb. The AV was great that I do not have to personally lift a finger on the set up. Tea / coffee breaks were on time and so were the lunches.Overall, we had an awesome time because you and your team made it all possible. Once again, A BIG THANK YOU.